Click on the link below and then click on “Re-Send New Account Activation E-Mail”.
If the system can’t find your e-mail address, contact the person who registered you and ask what e-mail address they used.
If you work for Alberta Health Services, we recommend trying both @albertahealthservices.ca and @ahs.ca if you are having trouble.
You can reset your password at by clicking on “Reset Password” at the following link.
Click Here to Reset Your Password
This will reset your password for both regular EPICC and the COVID-19 EPICC Courses.
For regular EPICC courses (not the COVID-19 course) your certificate will be emailed to you after you complete the course evaluation. You can also re-send it to yourself by logging into the Learner Records site at the link below.
Click Here to Access Your Learner Records
For the COVID-19 course, your certificate is available on the online learning platform at covid19.epicclearning.ca after logging in. Click on “Table of Contents” (not just hovering over it) and on the course homepage your will see “Print My Certificate”. This will only appear after completing all of the modules.